FEEDBACK
A selection of our clients' testimonials
Sally Garnham
South Norfolk Council
Right Directions have been invaluable in the development of our leisure services.
Highlighting areas of best practice, providing relevant and current training to enable us to attain a consistently high level of service.
Nicky Sharkey
General Manager, Beyond Escapes
Implementing Health and Safety processes and procedures on our first holiday park was quite a daunting task.
The team from right directions gave us the help, support, tools and guidance to set us on the right track. We’re not perfect yet but are certainly making improvements to ensure we operate safely’
Kieron Vango
Chief Executive, Inverclyde Leisure
It is a real pleasure working with Right Directions who supported us with our Quality Management and Health and Safety Systems.
This is the cornerstone for Quality at our organisation and underpins everything that we do. It enables us to produce quality products and services that are of a consistently of a high standard. Working with Right Directions to produce the system and review them over the past four years has been instrumental in the improvements that we have made over the period.
Dom Greenwood
énergie fitness
We have been working with Right Directions for 5 years and in this time we have changed the culture of the network putting compliance, health & safety and standards in the forefront of the business.
We have always found Right Directions to be professional, well informed, supportive and accommodating. Often going the extra mile to help achieve a common goal. Raising the standards and staying on the right side of the law. Thanks!
James Bliss
Centre Manager, Hitchin Leisure Centre
Right Directions Risk Assessment Template is a one stop shop for managing and minimising risk.
I found template user friendly and within just a few clicks, a robust risk assessment is produced. Each risk assessment is scored using a rating system from very low to critical. This helps to identify each level of risk, whilst also looking at control measures to help eliminate or reduce the risk.
Dawn Hughes
National Partnerships Advisor, Activity Alliance
Activity Alliance partnered with Right Directions in 2017 to deliver the IFI Mark Accreditation through Quest’s GPlus37 module.
Their team’s extensive knowledge of the sector, highly professional approach and unwavering commitment to improving standards has undoubtedly helped us to create an effective and valued accreditation process. Right Directions have fully embraced our drive to get more disabled people and people with long term health conditions active. We are confident that they’ll continue to have a significant and positive impact on accessible leisure provision across the UK!
Dave Stock
Service Manager, Johnson Health Tech
I have been heavily involved with Right Directions over the last few weeks including Fire Risk Assessment, H & S Risk Assessment & IOSH training.
Jimmy Pimblett & Ian Warren respectively took our H&S & Fire risk Assessments. They were both informative, un-obstructive to the working day & have since given great feedback. The process they followed was made clear to me at every step & will/has helped us to achieve the required levels in both fields. The IOSH training was a refresher course for me but the trainer, Carey James, kept the whole course interesting, lively & informative. This did surprise me as I had taken the same course a number of years ago & expected to be a little bored. Carey’s enthusiasm & clear information went a long way to me achieving a pass. For a professional & friendly way to meet H&S compliance needs, I would look no further.
Duncan Anderson
Chief Executive Officer, South Downs Leisure
We have been working with Right Directions since 2014 in a number of key areas within our business.
During that time period we have improved substantially our standards and systems of work across Health & Safety, Food & Beverage and general management. The improvements have supported South Downs Leisure with staff development and customer and staff safety and as a result I have no doubt this has helped reduce serious accidents and successful claims within our centres.“
Warren Smyth
Chief Executive Officer, Abbeycroft Leisure
Abbeycroft Leisure have a longstanding partnership with Right Directions utilising Quality Management Support, Health and Safety Support along with Mystery Visit services.
The standard of support provided through the time we have been working together has been extremely high and we like their pragmatic approach. The team at Right Directions have provided fantastic support every level of a workforce and assist us in developing systems that enable us to manage our services effectively and efficiently
Andrew Willison
National H&S Coordinator, Forest Holidays
Since we began working with Right Directions in 2014, the team has ensured that all 10 of our locations meet the health and safety requirements for guests and team members.
Their knowledge and expertise of the industry is why they are a leader in their field, not only in health and safety, but as training specialists too”
Aeneas Richardson
Director of Operations, Magna Vitae
Aeneas Richardson advised that Magna Vitae continues to benchmark well against the national average data provided quarterly and annually via the STITCH system.
Use of this system continues to provide Magna Vitae with significant benefit regards performance analysis, data presentation and hep with continuous H&S improvement.