Online

Equality, Diversity and Inclusion Course for Frontline Staff UK – ON DEMAND TRAINING

Phone
01582 840 098

£6.00 plus VAT

SKU: ODT-MHA-1-3-2-2 Category:

Status

Online

Description

Equality, Diversity and Inclusion Course for Frontline Staff – UK Edition

For the Irish version of this course, please visit: https://rightdirections.co.uk/product/edifrontlineireland/

 

Course Overview:

This course addresses unacceptable behaviour, unconscious bias, victimisation and discrimination, marketing and programming considerations, as well as introducing characteristics protected by Legislation.

Open and inclusive leisure organisations have many benefits for both staff and customers, including increasing morale, better staff and customer retention, and improved company reputation.  By the end of this course, managers will feel more confident at addressing sensitive issues surrounding equality, diversity, and inclusion; and we hope they will feel inspired and ready to make a positive difference in their workplace and the wider community.

We believe our Equality, Diversity & Inclusion course is the perfect way to make a positive difference in your organisation.

Throughout this course learners will be required to answer thirteen multiple choice questions. The pass mark is 100%. If learners don’t pass first time they will be re-directed to the start of the module, where they can review the content again and re-take the assessment.

 

Learning Outcomes:

By the end of this course, learners should understand the key principles of Equality, Diversity and Inclusion and how they apply to their roles within the Leisure Industry.

 

The course covers the following topics:

  • What is meant by the terms Equality, Diversity and Inclusion
  • Legislation overview (UK)
  • Types of discrimination
  • Workforce and community considerations
  • Getting in and around the facility
  • Examples of disabilities and long-term health conditions

 

About our “On Demand” courses:

The content has been written by experienced leisure professionals and takes into consideration guidance from regulatory bodies.

Each module has an accompanying worksheet for candidates to complete alongside the voiced presentations and module descriptions..

A certificate will be emailed directly to you upon completion of a multiple-choice assessment.

 

Benefits of our courses:

Gives your organisation and customers confidence that the staff have been trained

Certificated competency

Very cost effective

Time saving and convenient; the courses can be completed via a phone, tablet or PC

 

Price:

£3.00 + VAT (Right Directions Clients)

£6 + VAT (Non-Right Directions Clients)

 

If you would like to enrol more than 20 delegates, please contact training@rightdirections.co.uk.

Once registered you will receive log-in details from no-reply@staffmis.com to access the course.

For Group Bookings, all individual delegates must be registered with their own individual valid email address in order to receive the link.

Please note, it will take up to 72 hours after registration for you to receive your log-in details.